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Frequently Asked Questions


1. What is a Lace Front Wig?

Lace frontal wigs are the most popular wigs on the market because the invisible hairline creates the illusion that the wig hair is growing out of your head. This undetectable hairline makes the wig appear more natural, like it's your hair. Lace frontal wigs are lighter, more breathable and more versatile when styling.

2. How do I put my Wig on properly?

First cut off the lace, close to the hairline being careful not to cut off any hairs. Next adjust the bra-strap clips at the back to be tighter or loser, depending on your comfort level. Put your forehead against the inside of the front of the wig and pull the wig over your hair/bun. Adjust the gripping combs, ear tabs and hairline so that it sits comfortably. See the video above for step by step instructions.

3. Can I style my Wig using a straightener or curling iron?

Yes, Secret Identity Wigs are made with Heat Friendly Silk Fibers. It can be styled with heat tools up to 350F/150C. That being said, be very careful making sure not too hold the heat tool in one spot for too long as it may damage the hair.

4. How do I wash my Wig?

Comb out any tangles, always starting at the bottom, before washing. Add mild shampoo, (or shampoo formulated for synthetic hair) to a sink or tub filled with cool water. Gently swish the wig around and then rinse with cool water. Blot the excess water and hang the wig in your shower to dry. 

5. How do I store my Wig?

Fold your wig inside out and fold it in half, ear tab to ear tab. Then return it to the plastic bag it came in, or put it in a shoebox to avoid it being squished. 

6. How do I prevent my Wig from tangling?

Use a wide toothed comb to brush out tangles starting from the bottom. You can use a synthetic conditioning spray made for wigs to help brush out tangles. Proper storage will help prolonging the life of your wig. 

7. How often do I have to wash my Wig?

Depending on how frequently you wear it, you should wash a synthetic wig every 15-20 wears. However, if you only wear it for a couple of hours, you really don't have to wash it for 20-30 days. It is up to you!

8. How does my Wigs stay on?

Secret Identity Wigs come with 3 combs attached inside the cap for added security. There are 2 combs on the sides by the ear tabs, and one on the top. The bra-strap clips are for loosening or tightening the cap at the back. Wearing a wig cap adds extra hold because the clips tuck your hair under the cap. 

9. Do I have to wear a Wig cap?

Wearing a wig cap is completely a personal preference. My advice is to go with what you feel comfortable with. If you have a lot of hair, it might be a good idea to wear a wig cap to ensure no stray hairs fall out. 

10. How do I know if the Wig will fit my head?

The cap size of Secret Identity Wigs are made for a head circumference of 22.5", which is the average sized head circumference.